PATEL, N. .; TRIVEDI , S. . Leveraging Predictive Modeling, Machine Learning Personalization, NLP Customer Support, and AI Chatbots to Increase Customer Loyalty. Empirical Quests for Management Essences, [S. l.], v. 3, n. 3, p. 1–24, 2020. Disponível em: https://researchberg.com/index.php/eqme/article/view/46. Acesso em: 22 dec. 2024.