Supporting LGBTQ Employees in the Workplace: The Role of HR Policies and Practices

Abstract

The inclusion of LGBTQ individuals in the workplace has become an increasingly important topic in recent years. While progress has been made in terms of legal protections and social acceptance, discrimination and harassment continue to be major issues faced by LGBTQ employees. This study aimed to explore the role of HR policies and practices in supporting LGBTQ employees in the workplace. Through a review of existing literature and interviews with HR professionals, five key findings were identified. Firstly, non-discrimination policies that explicitly prohibit discrimination based on sexual orientation and gender identity are essential in creating an inclusive workplace. Secondly, the use of gender-neutral language in HR policies and documents is important in creating an environment that is welcoming to all employees. Thirdly, equal benefits and leave policies for LGBTQ employees, including domestic partner benefits and parental leave for same-sex couples, are important in supporting LGBTQ families. Fourthly, training and education for employees on LGBTQ issues, including how to support LGBTQ colleagues and prevent discrimination, is crucial in creating a culture of inclusion. Finally, the formation of employee resource groups for LGBTQ employees provides a safe space for support, connection, and advocacy within the workplace. Based on these findings, this study recommends that HR professionals work to develop and implement policies and practices that support LGBTQ employees. This includes creating non-discrimination policies that explicitly prohibit discrimination based on sexual orientation and gender identity, using gender-neutral language in HR documents, providing equal benefits and leave policies for LGBTQ employees, and providing training and education on LGBTQ issues for all employees. Additionally, the formation of employee resource groups for LGBTQ employees should be encouraged and supported. By implementing these recommendations, HR professionals can help create a more inclusive and supportive workplace for LGBTQ employees, leading to improved job satisfaction, employee engagement, and overall business success.