Artificial Intelligence in Banking Industry: A Review on Fraud Detection, Credit Management, and Document Processing

Abstract

AI is likely to alter the banking industry during the next several years. It is progressively being utilized by banks for analyzing and executing credit applications and examining vast volumes of data. This helps to avoid fraud and enables resource-heavy, repetitive procedures and client operations to be automated without any sacrifice in quality. This study reviews how the three most promising AI applications can make the banking sector robust and efficient. Specifically, we review AI fraud detection and prevention, AI credit management, and intelligent document processing. Since the majority of transactions have become digital, there is a great need for enhanced fraud detection algorithms and fraud prevention systems in banking. We argued that the conventional strategy for identifying bank fraud may be inadequate to combat complex fraudulent activity. Instead, artificial intelligence algorithms might be very useful.  Credit management is time-consuming and expensive in terms of resources. Furthermore, because of the number of phases involved, these processes need a significant amount of work involving many laborious tasks. Banks can assess new clients for credit services, calculate loan amounts and pricing, and decrease the risk of fraud by using strong AA/ML models to assess these large and varied data sets in real-time. Documents perform critical functions in the financial system and have a substantial influence on day-to-day operations. Currently, a large percentage of this data is preserved in email messages, online forms, PDFs, scanned images, and other digital formats. Using such a massive dataset is a difficult undertaking for any bank. We discuss how the artificial intelligence techniques that automatically pull critical data from all documents received by the bank, regardless of format, and feed it to the bank's existing portals/systems while maintaining consistency.